LEGAL / PRIVACY POLICY / COOKIES / REQUIREMENTS BY LAW / CONTACT INFO

Privacy and Cookie Policy
Last updated: June 10, 2026

1. Introduction
   Welcome to Mobile Car & Camper Repair For The Portugal Tourist ("we," "us," or "our"). We respect your privacy and want to protect your personal data. This privacy policy explains how we look after your personal data when you visit our website and when you contact us for mobile repair, diagnostics, or other services while traveling in Portugal, and it tells you about your privacy rights and how the law protects you.

Short plain-English statement for legal purposes: I have no use for collecting data from anybody. I am not interested and do not have the time. I only use data when required by law. Cookies are only used to operate the website on the web-once published (which I do not control). The only planned additional use of data or cookies will be for donation processing if and when a donation option is installed—details will be added at that time.

2. The data we do NOT collect about you unless required by law
   Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you only if required by law or when you voluntarily provide it for a service. Categories that we do NOT collect proactively except when necessary or provided by you:

• Identity Data: first name, last name, username or similar identifier — only when provided for service bookings, quotes, or legal obligations.

• Contact Data: email address, telephone number, and postal address — only when you give them to arrange a visit, request a quote, or as legally required.

3. How we use personal data
   We do not actively collect personal data for marketing, profiling, or tracking. We will only use personal data:

• To provide the service you requested (e.g., scheduling a mobile repair visit, diagnostics, quoting).

• To comply with legal or regulatory requirements (for example, invoicing records required by Portuguese law or information necessary for emergency services).

• To process donations if a donation feature is added; details and lawful bases will be published when implemented.

4. Legal basis for processing
   Where we process personal data, we will do so only where we have a lawful basis, such as:

• Performance of a contract (providing repair or diagnostic services you requested).

• Legal obligation (accounting, tax, and other regulatory obligations).

  Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Examples include:

  • Improving our services by analyzing service requests, repair histories, and customer feedback.

  • Managing and protecting our business, including fraud prevention, quality control, and maintaining IT and communications systems.

  • Sending transactional and service-related communications such as appointment reminders, service updates, and safety notices.

  • Defending or exercising legal claims and managing disputes.

  Where we need to comply with a legal obligation. This includes:

  • Retaining records required by tax, accounting, or regulatory authorities.

  • Providing information to law enforcement or authorities when legally compelled to do so.

  • Complying with road safety, environmental, and vehicle-related regulations.

  We will only process personal data for the purposes set out above and will keep processing to the minimum necessary. If you have questions about a specific use of your data, please contact us.

• Your consent, if you choose to provide it for specific optional features (e.g., donations), in which case consent details will be provided clearly.

5. Cookies and website operation

• Cookies used: We do not control the hosting platform’s cookie behavior directly. Cookies are only used to operate the website.

• No tracking for marketing: We do not use cookies for advertising, analytics, or behavioral tracking.

• Donation cookies: If a donation option is installed later, cookies required for payment processing may be used; specific cookie information will be published at that time.

• Managing cookies: Because the site is hosted on a platform beyond our direct control, your options to manage cookies may be limited. If you wish, use your browser settings to block or delete cookies.

6. Data storage and retention

• We retain personal data only as long as necessary to provide the service or as required by law (for example, accounting records retained to meet Portuguese tax and business record obligations).

• If you provide personal data solely for a single service visit, we will not hold it longer than required for that service and applicable legal retention periods.

7. Data sharing and third parties

• We do not sell personal data.

• We do not share personal data for marketing purposes.

• We may share personal data with third parties if required by law or to fulfill a service (for example, payment processors if donations are enabled, or authorities when legally requested). Any such sharing will be limited to the minimum necessary.

8. Your rights
   Depending on the law that applies to you, you may have rights including to: access your personal data, correct inaccurate data, request deletion, restrict processing, object to processing, and request portability. If you believe we hold personal data about you and wish to exercise a right, contact us (see Contact Info below). We will respond in line with legal requirements.

9. Security
   We take reasonable steps to protect personal data from unauthorized access, loss, misuse, or alteration. Because the website hosting and some services are outside our direct control, we cannot guarantee absolute security of data transmitted over the internet.

10. Requirements by law / Accounting and invoicing
    We will retain and make available personal data when required by Portuguese law for accounting, tax, and regulatory compliance. This may include name, contact details, service details,